Shipping & Payment



Shipping Costs

Austria and Germany: 5.95€, free shipping for orders over 59.00€!*

Other EU Countries: 9.95€, free shipping for orders over 199.95€! Exception Romania 19.95€*

Switzerland and non-EU countries: 19.95€*

Please note that additional taxes (such as in the case of an intra-community acquisition) and/or charges in the form of customs duties may apply for cross-border deliveries, which are to be borne by the customer.

 

We ship with our logistics partners: GLS/Austrian Post/FedEx/UPS.

*For a shipping weight of 15kg or more, a shipping fee of 9,95 Euro is charged regardless of the order value.  For a shipping weight of 20kg or more, a shipping fee of 19,90 Euro is charged regardless of the order value.

 

DELIVERY TIMES

Unless otherwise specified on the product pages, the delivery time within the country is 1-3 days.

If the delivery time deviates from the 1-3 days, the respective delivery time will be indicated on the product page.

  • Austria: 1-3 days
  • Germany: 2-3 days
  • Rest of EU & Switzerland: 3-5 days

 

NOTE

If you order several items with different delivery times as part of a single order, we will ship the goods in one package unless we have made a different agreement with you. In this case, the delivery time for the entire shipment will be the one that applies to the item in your order with the longest delivery time.

 

INFORMATION ON CALCULATING THE DELIVERY DATE

The delivery period begins the day after the payment order is issued to the transferring credit institution for payments by advance payment, or the day after the contract is concluded for other payment methods, and ends on the last day of the period. If the last day of the period falls on a Saturday, Sunday, or a public holiday recognized at the delivery location, then the next working day will be considered instead.

 

PAYMENT OPTIONS

  • Payment in advance
  • Payment via PayPal
  • Payment via invoice (Klarna)
  • Payment via "Pay later" (Klarna)
  • Payment in installments (Klarna)
  • Payment via Sofort (Klarna)
  • Payment by credit card
  • PayPal "Pay Later" (for subscriptions only)
  • SEPA direct debit (for subscriptions only) 
  • EPS (for subscriptions only) 
  • GIRO Pay (for subscriptions only) 

  

General return shipments to: Moromou, twenty5 GmbH, Kinskygasse 36, 1230 Vienna, Austria.